Terms and Conditions


About Us

www.southafricanwinecellar.com is operated by South African Wine Cellar Pte Ltd, a company incorporated and registered in Singapore, whose registered office is at 68 Circular Road, 2nd Floor, Unit 1, 049422 Singapore. Our Company registration number is 202111240G.

You may contact us at info@southafricanwinecellar.com.

The terms “we”, “us” and “our” refer to the South African Wine Cellar Pte Ltd.


By visiting the South African Wine Cellar’s website and/or purchasing goods from us, you engage our Services, as further defined below, and consent to and agree to be bound by the following terms and conditions (the “Terms”), including our Privacy Policy, Return Policy, Delivery Policy and any additional terms and conditions and policies referenced. 

If you do not agree to all of the Terms of this agreement, you may not access the website or use any of our Services.

You can review the most current version of the Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website and/or by emailing you.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

If we suffer any loss or damage as a result of you breaching our Terms, we reserve the right to hold you liable.


The South African Wine Cellar sells South African wine exclusively via its website and delivers any purchases to the address indicated in your order (the “Services”). We shall not be liable to provide any other services whatsoever.

The products displayed on our website may be limited in quantity and are subject to return or exchange in accordance with our Return Policy.

We do not warrant or guarantee that:

  •  the quality and/or taste of any of our products and/or Services will meet your expectations or taste – our products and Services are of merchantable quality and fit for purpose within the meaning of the Sales of Goods Act;
  • all of our products and services will be available at all times or that the availability of our website and/or Services will be uninterrupted, timely, secure or error-free;
  • any errors in our Service will be corrected and/or that the use of our website and/or Services will be free from errors; and
  • your computer or mobile phone will display colours and images of our products accurately.

We reserve the right to:

  • limit our Services;
  • refuse to provide our Services entirely to any person, geographic area or jurisdiction at our sole discretion for any reason whatsoever;
  • limit or cancel any purchases made by you at our sole discretion; and
  • prohibit any orders made that in our judgment are or appear to be made by resellers, distributors or dealers providing the same or similar services to us.

Accessing our website and services

Access to our website and our Services is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our website and our Services without notice.

We will not be liable if, for any reason whatsoever, our website or our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website or our Service, or our entire website or Service, to users who have registered with us.

By accessing our website and engaging our Services, you undertake to provide accurate and complete information for all purchases made from us.

You are responsible for maintaining the confidentiality of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, contact us at info@southafricanwinecellar.com as soon as possible.

Price and Service Amendments

We reserve the right to:

  • change the prices; and
  •  change or discontinue our Services at any time without notice to you, and we shall not be liable to you or any third party for any price changes, or changes to or discontinuance of our Services.

Prohibited Use:

You agree to:

  • only use our Services/website for lawful purposes; and
  • not access our Services/website without authority, or interfere with, damage or disrupt any part of our website or our Services or any network or equipment used in the provision of our Services.

You undertake not to sell, resell, reproduce, copy, use or exploit in part or whole any of our Services and/or our website without our express written consent, and you are prohibited from using our Services/website for any illegal or unauthorised purposes.

In the use of our Services/website, you shall not break any laws whatsoever of the jurisdiction you reside in and/or cause the South African Wine Cellar to be in breach of any laws whatsoever.

Age-Restricted Products

By accessing our website and/or placing an order, you affirm that you are 18 or above and legally permitted to consume alcohol.

Products restricted by age, such as alcohol, can only be sold and delivered to a person aged 18 or above.

The South African Wine Cellar operates the Challenge 25 age verification policy whereby customers who look under aged 25 will be asked to provide proof that they are aged 18 or over. The driver may refuse to deliver an age-restricted product to any person who does not look aged 25 unless they can provide a valid photo ID proving that they are aged 18 or over.

Data Protection

We process your personal data in accordance with our Privacy Policy, which can be found here.

Intellectual Property Rights

The South African Wine Cellar is the owner of or the licensee of all intellectual property rights in: (i) our website, (ii) our Services; and (iii) any material published by the South African Wine Cellar and on its website. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public or otherwise use any content on our website or any material published in any way except for your own personal, non-commercial use.

Accuracy of information

We do not guarantee that our Services and/or our website are free from typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, delivery times and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if any information in the Services or on our website is inaccurate at any time without prior notice to you, even after you have submitted your order.

Any material or information, including historical information, displayed on our website or marketing material is not intended to be advice on which reliance should be placed. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such material and information published on our website or marketing material.

If you do notice any inaccuracies on our website or marketing material, we welcome you to email us at info@southafricanwinecellar.com to inform us about said inaccuracy. If we are informed of any inaccuracies on our website or in our Services, we will attempt to correct them as soon as we reasonably can. 

Third-party links

Our website may contain links to third-party websites or resources. These third-party websites are not affiliated with us, and we have no control over the contents of those third-party websites or resources. We, therefore, do not accept any liability whatsoever and howsoever arising from you accessing these third-party websites or resources.

Limitation of liability

The use of our Services and/or website is at your own risk and, to the extent permitted by law, the South African Wine Cellar and our directors, officers, any of its permanent and temporary employees, affiliates, agents, contractors, suppliers, service providers or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind whatsoever, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (incl. negligence), strict liability or otherwise, which you or any third party may incur in connection with the use of our website or our Services.

If the limitation or exclusion for consequential or incidental damages is not permitted by law, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold the South African Wine Cellar and its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees harmless from any and all claims or demands, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms, or your violation of any law or the rights of any third parties.


If we have reason to believe that you are in breach of any of these Terms, we reserve the right to terminate our Services and/or prohibit you from accessing our website with immediate effect.

You may terminate your agreement with us at any time, at which point you will no longer be entitled to access our website and/or our Services.

The liabilities and obligations of the parties under these Terms will survive the termination of this agreement.


We reserve the right to modify, amend or vary any Terms, and we shall publish said modifications, amendments or variations on our website. It is, therefore, your duty to check our website on a regular basis.


If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement.

Entire Agreement

These Terms posted on our website, together with the documents referred to herein, constitute the entire agreement between us and you and govern the use of this website and our Services and supersede any previous agreements or proposals, whether oral or written, between you and us.


A failure or delay by us to exercise any right or remedy provided under these Terms or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy.

A waiver of any right or remedy under these Terms or by law is only effective if it is given in writing and shall not be deemed a waiver of any subsequent right or remedy.

Applicable law and jurisdiction 

This agreement is governed by and shall be construed in accordance with the laws of Singapore.  Any dispute arising out of or relating to the Terms and/or Services, including any question regarding the existence, validity or termination of the Terms and/or Services, which cannot be amicably resolved, shall be subject to the jurisdiction of the Singaporean Courts.